If there is text/plain part in MIME multipart message, and no text/html part, then SuiteCRM will import empty body instead text/plain part of the MIME message.

I expect that SuiteCRM will import the body of the message by using following parts of the message: if there is text/html part, use text/html part if there is no text/html part, but there is text/plain part in MIME message, use text/plain part for the body if there is no text/html, nor text/plain part, then use text that precedes MIME message (just below the header of the e-mail) Actual Behavior THIS IS THE PROBLEMATIC PART! This part won't be imported because SuiteCRM expects text/html part at this place, which is not good if there is no text/html part at all. This is the plain text part of the multipart MIME formatted message.

this_is_some_boundary_with_some_identifier_123456789Ĭontent-Type: text/plain charset='UTF-8'Ĭontent-Transfer-Encoding: quoted-printable It won't be imported into SuiteCRM because message is multipart/mixed and SuiteCRM looks for text/html part below. From: plain text body won't work in multipart/mixed messageĬontent-Type: multipart/mixed boundary='this_is_some_boundary_with_some_identifier_123456789'

Outlook plain text email multipart